Greatest air con/heating firm – Orange County Register
January 19, 2022 | by Noah Franklin
1. Service Champions Plumbing, Heating & Air Conditioning
3150 E. Birch St., Brea; 714-777-7777; servicechampions.com
When looking for a heating and air conditioning company, finding technicians who are vetted, trained and familiar with the latest equipment and technology is a top priority. At Service Champions Plumbing, Heating & AC, that goes without saying, but it’s just the beginning, according to Founder and CEO Leland Smith.
“We have the friendliest technicians in the world looking for small ways to help our customers and community through ‘Good Deeds for Free,'” said Smith.
“We’ve done pretty much every act imaginable: Sweeping floors, finding dogs, fixing bikes, starting stuck cars, delivering birthday cakes, cleaning broken mirrors, fixing doorbells, carrying lots and lots of heavy things and bringing in or taking out tens of thousands of garbage cans. “
Going that extra mile helped Service Champions land at the top of the category this year, along with its overall customer service.
“From the moment a customer calls us until our technician arrives at their home, we treat our customers the same way we treat our family – with respect,” said Smith.
Building long-term relationships with customers has been an important part of Service Champions’ mission since its inception in 2000. With that comes the knowledge that there is more to air conditioning and heating than just installation and repairs – maintenance is also essential.
“Our CHAMP Rewards club membership is our most popular amenity,” said Smith. It includes two maintenance services per year, one for the air conditioning and one for the heating, combined with professional cleaning and safety inspections as well as priority service and discounts.
2. ALPS heating & air conditioning
1895 S. Santa Cruz St., Anaheim; 800-994-2577 or 714-633-8892; www.alpscomfortair.com
With more than three decades of experience in Orange County, ALPS Heating & Air Conditioning has earned its reputation for helping homeowners when things go wrong and staying at work to solve problems. Whether installation, repair or routine maintenance, ALPS sees itself as a one-stop shop for all heating or cooling system requirements.
ALPS’ Certified Comfort Techs are trained to educate and inform customers while delivering services, including topics such as energy efficiency, ways to make the home more comfortable, and when an upgrade is needed.
Three generations are now working in the family business, proof of how much ALPS customers trust the company’s services.
As one ALPS customer on Yelp put it, “We’ve used them on three houses and they come through every time. Alan was so thorough in touring the home and grounds that he not only sold us an air con/stove unit but also made sure the unit suited our needs and lifestyle. He also gave options and was very knowledgeable about current discounts.”
In addition to services on furnaces and air conditioning systems from all major manufacturers, ALPS also offers duct and attic insulation services and replacement, water heater replacement, and ductless air conditioning and indoor air quality systems.
3. Veteran Air
2925 E. Ricker Way, Anaheim; 714-206-3493; www.veteranairusa.net
Veteran Air prides itself on not only providing quality air conditioning and heating services, but also serving the community. President and owner Mike Andersen, an Army veteran, said his service to his country extends to the company’s service to the community, and “our customers enjoy being part of a company that helps others in need.”
Andersen listed some of the other things his customers like: “Our customer service, our commitment to doing what is right for our customers, the quality of our work, and our honesty.”
Some of the most popular items customers are looking for include high-efficiency air conditioners/heaters, clean ducts, cleaner air products, quiet whole-home fans and remote-controlled thermostats, Andersen said.
“Our industry is constantly inventing new and better products,” he said. “Currently, indoor air quality has become more important for many customers due to COVID-19. Air washers, UV lights and better air filters have helped make the air we breathe healthier.”